Having provided Care services to people in their own homes for many years, we understand the challenges people face when trying to put together a package of care for themselves or a loved one. We have the expertise and experience to guide you through this process.
Here are some of the key people, making up our team, who together will ensure that the process of putting together your care package is smooth, and that the bespoke service you receive meets all your care requirements and preferences to your satisfaction. Of course, our friendly team will not only help you with putting your care plan together in the way that you choose it to be, we also want to know that you are happy once you have started to receive our services and that we continue to meet your care requirements over time as circumstances may change.
Richard Harris is our Managing Director, he joined his family’s business after graduating from a degree in Business Administration over 20 years ago when the business consisted of a Nursing Home and Care Connect was just starting out providing care services to people in their own homes.
As Registered Care Manager, Rachel Brunton oversees the smooth running of all our operations. Rachel, or a senior member of our team, will visit you before or near the start of us providing your care. You can be assured that Rachel has your best interests at heart and is passionate about ensuring that you, the user of our services, are central to the planning of, and all decisions involving, your care or that of your loved one.
We have two ‘Assessment and Co-ordinating Officers’, Alison and Jacky. As the title suggests they each carry out a split role. As assessors they are there to make sure that the service you receive matches your needs and requirements, is safe, and continues to be over time. As co-ordinators, they will also be involved in the weekly rostering of your carers, and the day to day management, ensuring that the service you receive will always be secure and safe.